Frequently Asked Questions
Are sessions virtual or in-person?
Both! I see most clients virtually, but I also have an office in Pacific Grove, CA, if you are local to the Monterey County area and prefer in-person. For virtual services, sessions take place via a secure video platform.
How long are your sessions?
Sessions are typically 50-minutes in length.
Do you take insurance?
I am currently credentialed with the following insurance providers: Aetna, Cigna, and UnitedHealthcare. Please check your insurance coverage here: https://secure.helloalma.com/check-my-insurance-coverage/
If I am not an “in-network” provider for you and you would still like to work with me: Many insurance companies will reimburse partial fees for "out-of-network providers." If you wish to submit claims to your health insurance carrier for reimbursement of my fees, please let me know. I will provide you with regular receipts (“Superbills”) to submit to your insurance company for this purpose.
Should I contact my insurance provider and ask about out-of-network providers?
Yes, I would recommend you do that first! If you would like to know more about reimbursement for therapy sessions, call your insurance company and ask the following questions:
Do I have out-of-network mental health benefits?
Will I get reimbursed for the following CPT (medical billing) codes for out-of-network services? What percentage of payments will I be reimbursed?
90791 - Initial Diagnostic Evaluation
90834 - Up to 45 minute Individual Therapy Session
90837 - Up to 60 minute Individual Therapy Session
I don’t live near Pacific Grove or in Monterey County. Can you still see me?
I can provide psychotherapy services to California residents regardless of where in the state you live. One of the benefits of virtual therapy! However, I am not able to provide services outside of California at this time.
What is your cancellation policy?
I require 24 hours notice that a session will be cancelled or rescheduled. However, I understand that sometimes life happens and a 24-hour notice cannot be given, so I offer one “freebie” late cancellation per client.